These terms are a contract between you and the developer of the App ("we", "us") for the use of Our Relationship Counter (the "App") and this website. By creating an account or using the App you accept these terms and our Privacy Policy. If you do not accept them, do not use the App.
The service
The App lets couples count their time together and keep memories, special days, plans and lists in a shared space. Some features are free and some require a paid subscription ("Pro").
Eligibility and your account
You must be at least 16 years old (or the age of digital consent in your country, if higher) and able to enter a binding contract. Give accurate information and keep your password secret. You are responsible for activity under your account; tell us promptly if you suspect misuse. A person can be in only one shared space at a time. Do not create an account for someone else without their knowledge.
Your content and your partner
You keep ownership of everything you upload or write ("your content"). You give us a worldwide, non-exclusive, royalty-free licence to store, process, display and transmit it only as needed to run the App for you and your partner, and it ends when your content is deleted (except for short-lived backup copies). You promise that you have the right to upload your content, including the consent of any person who appears in a photo. Do not upload content that is unlawful, infringes others' rights, shows minors in an inappropriate way, or is hateful, harassing or sexually explicit. Your partner can see and edit the content in your shared space, and the shared space stays with the remaining person if the connection ends. We may remove content that breaches these terms.
Subscription, free trial and billing
- Pro is a paid subscription, offered monthly or yearly. The price is shown in the App in your local currency before you buy, and includes taxes where required.
- A 3-day free trial may be offered on first use. When the trial ends, the plan you chose is charged to your Apple ID or Google Play account and renews automatically for the same period at the then-current price, unless you cancel at least 24 hours before the end of the current period.
- You can manage or cancel in your store account settings (Apple: Settings > your name > Subscriptions; Google Play: Payments & subscriptions > Subscriptions). Deleting the App or your account does not cancel the subscription.
- If we change the price, we will notify you as required by the store and the law, and you can cancel before the change applies.
- Payments, refunds and billing are handled by Apple or Google and follow their terms. If you live in the EU/UK, you generally have a 14-day right to withdraw from a distance contract; for digital content that starts immediately at your request, you may lose that right as the law allows, and the store's own refund process also applies. Mandatory consumer rights in your country are not affected.
Acceptable use
Do not: misuse or overload the service; attempt to breach, probe or bypass its security; scrape, reverse-engineer or copy it except where the law allows; access another person's account or shared space without permission; use it to harass, stalk, monitor or control another person; or use it for anything unlawful. If you or your partner feel unsafe, please contact local support services.
Intellectual property
The App, its design, text, logo and software belong to us or our licensors. We give you a personal, limited, revocable, non-exclusive, non-transferable right to use the App for your own non-commercial purposes. Feedback you send us may be used by us without obligation to you.
Apple and Google terms
If you download the App from the Apple App Store, you also agree to Apple's Licensed Application End User License Agreement. Apple is not responsible for the App, its maintenance, support or warranty claims, and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Use of Google Play is subject to the Google Play Terms of Service. You confirm that you are not located in a country under a US government embargo and are not on any US prohibited-party list.
Closing your account
You can delete your account at any time under Profile > My account, or from Delete Account on this website. We may suspend or close accounts that breach these terms, or for legal or security reasons, and will tell you why where the law requires. When an account is closed, section 7 of the Privacy Policy explains what happens to data.
Disclaimers
We work to keep the App available and accurate, but it is provided "as is" and "as available". To the extent the law allows, we do not promise that it will be uninterrupted or error-free, that content will never be lost, or that counters and reminders will always arrive on time, as these depend on your device and operating system settings. We recommend keeping a separate copy of important memories and photos.
Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profit or goodwill, arising from use of the App. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or EUR 50 if you paid nothing. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or your mandatory rights as a consumer.
Changes to the service and these terms
We may change or discontinue features, and may update these terms. We will announce important changes in the App or by email before they apply. If you do not agree to the new terms, you can stop using the App and delete your account. Continuing to use the App after the change means you accept it. Changes to paid features never remove a benefit you have already paid for during the current billing period.
Governing law and disputes
These terms are governed by the laws of the country where the developer of the App is established, excluding its conflict-of-law rules, except that if you are a consumer you keep the protection of the mandatory laws of the country where you live and the right to bring a claim in the courts of that country. Please contact us first at the Support page and we will try to resolve the issue within 30 days. EU consumers can also use the EU online dispute resolution platform; Turkish consumers can apply to the consumer arbitration committees and consumer courts within the legal limits.
General
If part of these terms is found unenforceable, the rest stays in force. Our not enforcing a right is not a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours as part of a merger or sale of the business. These terms and the Privacy Policy are the entire agreement between you and us about the App.
Contact
Use the Support page.